Frequently Asked Questions

Is the Basic Training event I am interested in available? Is it sold out?

If the training is listed on the website and you can purchase a registration, then yes the training still has seats available.  It will say out of stock if it is sold out.  

Am I eligible to attend the Basic Training?

If you are licensed or currently working toward licensure under a supervisor you will be qualified to attend. Graduate students working toward licensure in a mental health field also qualify to attend.  We follow EMDRIA eligibility requirements

I’d like to purchase Continuing Education Credits for my training.

All of our Trainings are eligible for Continuing Education Credits upon satisfactory completion. Our trainings are co-sponsored by R. Cassidy Seminars. Specific CE information can be found here. 6 day Basic Trainings qualify for 40 APA approved CE hours (must opt in before training starts)


We offer discounts to groups of 4 or more attending the same 6 day training!  Have a larger group that you would like to register? Contact us at support@personaltransformationinstitute.com for more information.

I need to cancel.

Oh no! Please refer to the Participation Agreement for your options and send an email to support@personaltransformationinstitute.com with the details of your training. Please contact us with the email you used to register.

I’m having trouble logging in to the Training Portal.

Here is a direct link to the login page of the Training Portal. 

We recommend clearing your browser as a first step, but if the problem persists we’re more than happy to help! 

I need a new Certificate of Completion.

Misplaced your certificate?  There is a $10 replacement fee to generate a new electronic copy.  Email support@personaltransformationinstitute.com with your request

I’ve completed the Basic Training and would like to move forward with my Advanced Certification.

If you are seeking EMDRIA Certification in EMDR Therapy, the next step would be to sign up for our Advanced Certification Package, which includes a 12 hour Distance Learning course as a part of your Certification Package. 

You can stay connected to PTI and learn more about EMDR by registering for our free monthly webinars. 

I’ve purchased the Advanced Training Certification Package, what’s next?

Please email us (support@personaltransformationinstitute.com) when you are ready to be assigned to a EMDRIA Approved Consultant.  In the meantime, take your 12 hour on demand course (The Many Layers of EMDR), found in your Training Portal.

I’d like to host a training at my agency. What do I need to know?

Thank you for your interest! Please fill out this form to be contacted about hosting a training. Training events are scheduled six months to a year in advance. We offer registration discounts to the sponsoring agency staff members and we handle all of the logistics of the training. 

I’m interested in becoming an Assistant/ Consultant and working with PTI.

That’s amazing! To learn more about our program click here and fill out our form to be contacted.

I would like to be referred to an EMDR Therapist for myself or a client.

Why has my payment failed?

Often a failed payment means a limit on your credit card. If you call your credit card company they should be able to assist you and you may try again. 

You can stay connected to PTI and learn more about EMDR by registering for our free monthly webinars. 

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